Unifying Enterprise Operations
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Dynamics 365 & AI
We bring enterprise-calibre Dynamics 365 expertise with the accountability and direct access that only a boutique partner can deliver.
The Problem of
Operational Fragmentation
Disconnected systems don't just slow teams down, they erode visibility, accountability, and enterprise performance.
Data Silos & Inconsistency
Legacy systems and spreadsheets create conflicting data with no single source of truth.
Operational Friction
Siloed workflows cause delays, duplication of effort, and systemic inefficiencies.
Limited Customer Visibility
Blind spots across touchpoints limit proactive service and strategic insight.
Governance & Accountability Gaps
Inadequate reporting and audit trails restrict executive oversight and accountability.
The RISE Approach™ is built for
outcomes, not billable hours
Four phases. One clear path from assessment to adoption.
Research
Deep-dive discovery into your processes, pain points, and goals.
Ignite
Rapid sprints that deliver quick wins and build momentum with your team.
Scale
Roll out across departments with training, integrations, and automation.
Evolve
Continuous optimization as your platform grows with your organization.
End-to-end expertise across the Microsoft Stack
Full lifecycle coverage, from strategy through deployment and beyond.
Case Studies Measured outcomes, not just deliverables
A leading Ontario building envelope contractor was hampered by Excel spreadsheets, disconnected systems, and zero executive visibility. Beyond the Box delivered a comprehensive Dynamics 365 Sales and Field Service platform, replacing manual processes with real-time dashboards and a mobile app for field teams.
Ontario One Call, a critical public safety authority, modernized operations with Dynamics 365 Customer Service, replacing fragmented systems with Advanced Case Management, Genesys Cloud CX voice integration, and a Power Pages Self-Service Portal.
Metro Air's template-based CRM was misaligned with daily operations — low adoption, slow partner support, inefficient workflows. Beyond the Box optimized Dynamics 365 Customer Service and Field Service with proactive managed services, turning the CRM into an active business driver.
No pitch decks. No pressure. Just a conversation about where you are and where you want to be.
Start Your Transformation
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